Our commitment
PXWE aims to make this website usable by as many people as possible. We are working toward the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a practical target for structure, keyboard access, readable text and understandable controls.
Measures in place
- Semantic headings, navigation landmarks and a skip-to-content link.
- Keyboard-accessible menus, forms and product controls.
- Responsive layouts that support zoom and smaller screens.
- Visible focus styling and text alternatives for meaningful images.
- Reduced-motion support for users who request it in their operating system.
Known limitations
Some product, payment or carrier services may be provided by third parties and are outside our direct control. Product availability and third-party interfaces can change. We review reported issues and seek alternative assistance where a barrier cannot be resolved immediately.
Request assistance
If you need product information, ordering help or policy content in another format, email [email protected] or call +852 9265 3365. Include the page, product and the assistance you need so we can respond appropriately.
Feedback
Accessibility feedback is reviewed by our support team. We welcome specific reports about keyboard access, screen-reader output, colour contrast, text resizing or form errors.